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What We Do
Quite simply we provide bespoke, Unified Communication Solutions for businesses of all sizes, Nationwide.
Whether large or small, simple or complex Swan Communications can help you migrate from traditional Digital technology to a more advance method of communications over IP. Unified Communications will streamline your business processes, which means improved efficiencies and lower costs. We track the value delivered by monitoring different aspects of your core communications platform, focusing on areas such as call spend and energy consumption, we then report it straight back to you from the systems integral management platform in a language you can understand.
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Converged IP Solutions for Enterprise
We understand that Large Enterprise's have a different outlook towards telecoms spending than our smaller partnerships and SME customers. Your spending is often dominated by value-added services and tailored, bespoke network solutions that interface with existing IT systems. Increasingly we find that our larger clients do not have in-house voice network design or management skills and therefore, we have witnessed a trend towards purchasing managed network solutions from varying telecoms providers. Often the decision-making point in large corporate buyers changes because of this.
Traditionally, voice telecoms services were purchased by companies like any other essential but non-strategic resource. The purchase decision has traditionally been made by the procurement department based on considerations of price and quality, and it was relatively easy to switch suppliers if performance was poor. With the need to interface with IT systems, the whole telecoms purchase decision is increasingly made with input from the Chief Information Officers.
This trend towards increased complexity is important for a number of reasons.
Latest news
Flybe flying high with Swan Communications
Flybe were seeking to find a services partnership with a company that had the flexibility to support the existing distributed architecture, the techni... read more...Ofcom impose new code of practice for Mobile Operators
New rules prohibit Mobile Service Providers and those selling their products and services from engaging in dishonest, misleading or deceptive cond... read more...-
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Solution Builder
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Special Offers
Up to 30% off selected telephone hardware
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News
February 4th 2009 saw Swan's first Unified Communications celebration event