Our Clients

Pluss

Adding To Life

Pluss is a social enterprise that offers a range of training and recruitment services, and also direct employment to people with disabilities through their own manufacturing and mobility equipment business.

“Our previous communication supplier didn’t take the time to understand our business.  Swan Communications impressed us by the way they listened to our needs and provided a communication solution that reflected our needs for today which can be easily adapted for our future growth plans.  We are already seeing cost savings and are able to use the call statistics to improve work patterns, benefitting staff and customers alike.  Swan’s technical expertise, commitment and flexibility are a refreshing change which has proved to be invaluable throughout the whole project.”

May Gurney

Delivering essential services for our communities

Our established relationship with May Gurney began when we worked extensively with their South West organisation, formerly TJ Brent, Swan recently installed a new Alcatel-Lucent OmniPCX Enterprise BiCS platform into their head office in Trowse, Norwich, with the capability of migrating all voice and multimodal conferencing services for circa. 4000 users throughout the country to a common, distributed architecture IP communications platform.  We also provide a managed service to assist the internal IT support team in the setting up, support and relocation of their site offices.

"With their personal touch, Swan have always looked after us well and we have watched the company grow and develop rapidly to the point where we had full confidence in our decision to place the integrated communications infrastructure for our whole business their safe hands..."

Flybe

Low cost but not at any cost

Flybe is now Europe's largest regional low-cost airline.  Following the successful acquisition and integration of BA Connect in March 2007, the route network is 70% domestic UK, 20% European business and 10% European leisure destinations.

Our $3 billion investment programme, and the phasing out of older aircraft, means that by summer 2009, Flybe will operate one of the youngest and most environmentally sensitive fleets in the world, exclusively comprised of  Embraer 195 and Bombardier Q400 aircraft.

Nathan Burden Head of IT Services commented “we were looking for a company that had the flexibility to meet our immediate needs and the technical ability to develop our Alcatel-Lucent platform as we grow. Swan was the only company that fulfilled all these requirements; we look forward to working closely with them.” 

Peter O’Shaughnessy added “We are delighted to have been selected by Flybe as their Alcatel-Lucent partner. The decision reflects the success of our “customer first” flexibility and in-house technical skills that have helped us to continue growing our business in the current market.” 

The Leadership Trust

The UK’s premier centre for developing leadership potential in individuals, teams and organisations

The Leadership Trust were looking for a solution and a business partner to provide them with a better way of delivering integrated communication services to their staff and clients.  The new platform had to be able to provide hospitality services for their residential course clients, and they were looking to improve the way their staff worked together.  After visiting the Woodbury Head Office and demonstration suite, they chose to work exclusively with Swan to design a solution based on the Alcatel-Lucent OmniPCX Enterprise BiCS platform with the award winning applications, “My Teamwork” and “My Instant Communicator”, integrated with their hospitality front of house system and Lotus Notes.

“The BiCS platform is versatile, easy to work with and manage, and Swan’s project management, installation and training made the deployment and migration from our old system very painless“

Scope

Not saying anything is...not the same as having nothing to say

Scope was founded on 9 October 1952 by Ian Dawson-Shepherd, Eric Hodgson, Alex Moira and a social worker, Jean Garwood. Together, they wanted to improve and expand services for people with cerebral palsy and founded the National Spastics Society and in 1963 it merged with the British Council for the Welfare of Spastics to become The Spastics Society.

Legal Services Commission

Helping over 2 million people access justice each year

The Legal Services Commission (LSC) runs the legal aid scheme in England and Wales.

Working in partnership with solicitors and not-for-profit organisations, LSC provide information, advice and legal representation to people in need.

"Swan Communications provide a very proactive and flexible approach to LSC's IT infrastructure Data Cabling requirements. Their reactive response times are excellent as they support all our offices in England and Wales. Their attention to detail, free advice and assistance, sometimes outside of their remit, is very useful in developing future initiatives".

Brinks

Secure transport and delivery of valuable to more than 110 countries

Founded in 1859, Brink's has evolved from a leading armored transportation service carrier to a premier provider of secure transportation and logistics solutions around the world. Brink's global leadership is founded on a heritage of trust and has earned a reputation as the most reliable name in secure logistics. Today, thousands of companies across the globe entrust Brink's with the secure armored transportation and management of their most precious assets.

"Swan has played a key role in supporting our voice services; the Swan team has consistently provided knowledgeable, diligent and focused efforts, which have helped Brinks UK deliver high-quality services to our clients. We would like to thank you for your help and willingness to support us, even on a weekend. Now we know for sure we have the right partners to work with".

DST Global Solutions

When results matter DST deliver exceptional performance

For over 30 years we have been providing technology solutions that give our customers the type of competitive business advantage that they need to be winners. We are long established -  our parent, DST Systems, is a multi-billion dollar corporation with strong financials.

"The service, dedication and expertise I get from Swan are second to none. Regardless of how busy they are with other projects, you always feel like yours is the most important and it's that personal service, and the comfort that I can call them at any time and always find someone ready to help, that has kept me working with them for over 10 years."

Exeter CVS

Believing that the voluntary and community sector needs to be innovative

Exeter CVS is a registered charity and company limited by guarantee which: -

• encourages, supports and develops individuals, groups and organisations involved in voluntary action to help them work more effectively
• promotes and supports new initiatives which address areas of social inclusion, economic disadvantage and community development
• works in partnership with the public and private sectors in order to help develop a more just and caring society